Shipping Policy

Shipping from My Adapter Shop

Rates:

At this time, My Adapter Shop utilizes standard UPS ground services when shipping standard orders. UPS Ground shipping rates are calculated at time of checkout. Shipping rates are calculated based on package weight, size, and customer location.

UPS expedited services are currently unavailable at this time. If your order requires UPS 2nd or Next Day services, please contact customerservice@myadaptershop.com for assistance. It is our goal to add these services as permanent features in the near future.

UPS maximum weight per package is currently 150 lbs. When maximum weight of your orders surpasses this limit, My Adapter Shop will attempt to ship your order is multiple, clearly identifiable packages to avoid excess fees. My Adapter Shop typically strives to keep package weight at 40 lbs or lower.

In the event your order surpasses ground standard weight limits, My Adapter Shop will contact you to arrange LTL Services.

Delivery:

My Adapter Shop has a 24-hour shipping window for all in-stock items. Non-stock or back-ordered items will ship approximately 3-5 business days after time of order. If and when possible, My Adapter Shop will attempt to expedite back-ordered items without customer request, as we strive to supply items as quickly as possible for every order. In the event your order is subject to an extended lead-time, My Adapter Shop will contact the email address or phone provided at time of order.

Back orders:

When possible, My Adapter Shop will ship your entire order complete. In the event items are back-ordered (indicated on the product page) My Adapter Shop will a partial order by default, and ship the remaining balance complete when available. If you would like your order to ship complete, regardless of back-ordered items, please add your requests to the “notes” section of your order during checkout.

Shipping from a Third Party Vendor:

To expedite back-ordered items, My Adapter Shop may ship to you from a third-party supplier to reduce lead-time.

 

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